The NYAA team will be happy to advocate for, with or on behalf of its users. This can be of use to those who are finding it difficult to talk to or approach another service (such as the National Health Service, or Social Services), or who are not getting what they feel they need from a particular service.

The team are well networked with other agencies and professionals and can signpost, introduce or accompany service users to those services which may be appropriate for their needs. This may, for example, include signposting to housing services, benefit agencies or counselling services .